Top Marketing Automation & CRM Agencies in New Zealand for 2026
New Zealand's leading marketing automation and CRM specialists, from HubSpot and Salesforce experts to Klaviyo and Mailchimp partners.
Marketing automation and CRM systems are transforming how Kiwi businesses nurture leads, retain customers, and scale their revenue. Here are New Zealand's top agencies specialising in marketing automation and CRM.
Leading Marketing Automation & CRM Agencies
1. Flight Digital
Location: Auckland
Flight Digital is an Auckland-based digital experience agency specialising in CX marketing strategy, marketing automation, and performance marketing. They work with brands across New Zealand, Australia, and the UK, delivering headless website development and Shopify Plus solutions alongside automated customer journeys that drive conversions.
2. Black Sheep Creative
Location: Hamilton
With over 20 years of experience, Black Sheep Creative is a dedicated HubSpot website design and development agency. They build HubSpot-powered websites and CRM-integrated digital experiences for clients including NHR Group, Hamilton Gardens, and Lodge Real Estate, using a user-first approach to maximise lead capture and customer lifecycle management.
3. Academy Agency
Location: Auckland
Academy Agency is a full-stack marketing agency specialising in Klaviyo, Meta Ads, Google Ads, and TikTok Ads for B2B and B2C e-commerce brands. Their data-driven approach to email and SMS marketing automation helps e-commerce businesses build retention loops and maximise customer lifetime value.
4. Back9 Digital
Location: Invercargill / Christchurch
Back9 Digital is a full-service digital marketing agency offering marketing automation alongside SEO, Google Ads, web development, and mobile app development. They help Southland and Canterbury businesses automate their customer communications and lead nurturing workflows across multiple channels.
5. Adhesion Ltd
Location: Auckland
Established in 2007, Adhesion is a Certified Premier Google Partner and full-service digital marketing agency offering email marketing, CRM-driven campaigns, and marketing automation. They work with businesses across New Zealand to drive measurable results through transparent, data-driven strategies.
6. Global Thinking AI
Location: Nelson**
Global Thinking AI provides AI-powered CRM solutions, automation workflows, and chatbot systems for service-based SMEs. Their software-first approach helps businesses automate lead qualification, customer follow-ups, and reputation management without needing large marketing teams.
7. Pinnacle&Co. Ltd.
Location: Christchurch
Pinnacle&Co. is a full-service advertising agency established in 1997, offering customer retention services alongside branding, web development, and digital advertising. Their long track record and client roster spanning Talkmotorsport, Riccarton Cricket, and Clark Boyce demonstrate their ability to build lasting customer relationships through strategic CRM and retention programmes.
Marketing Automation Trends for 2026
AI-powered personalisation, omnichannel automation workflows, and deeper CRM integrations are defining the marketing automation landscape in 2026. New Zealand agencies are increasingly adopting tools like HubSpot, Klaviyo, and Salesforce to deliver hyper-personalised customer journeys, while AI chatbots and automated lead scoring are becoming standard for businesses of all sizes.